Privacy Policy for lunareviora

Learn more about how we collect, use, and protect your information

Introduction to Privacy Practices

lunareviora is committed to protecting your privacy and ensuring transparency about our data practices. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what choices you have regarding your personal data when you interact with our website and services.

We recognize that privacy is fundamental to trust, and we have designed our practices to comply with Australian privacy legislation including the Privacy Act 1988 and the Australian Privacy Principles. This policy applies to all visitors and users of our digital marketing blog and associated services.

Information Collection Methods and Types

We collect information through various methods when you visit our website, subscribe to our newsletter, submit contact forms, or engage with our content. The types of information collected include both data you provide directly and data collected automatically through your interaction with our platform.

Information You Provide Directly

  • Name and email address when subscribing to newsletters or downloading resources
  • Contact details and message content when submitting inquiry forms
  • Comments and feedback posted on blog articles and discussion forums
  • Professional information and preferences when creating user accounts or profiles
  • Survey responses and feedback provided during user research activities

Information Collected Automatically Through Technology

  • IP address, browser type, and device information for security and analytics
  • Pages viewed, content accessed, and navigation patterns throughout our website
  • Time and date of visits, session duration, and referral sources
  • Location data derived from IP addresses for content personalization and analytics
  • Cookie identifiers and similar tracking technologies as detailed in our Cookie Policy

How We Use Collected Information

The information we collect serves multiple purposes that support our operations, improve your experience, and enable us to provide valuable content and services. We use your data only for legitimate purposes consistent with this privacy policy and applicable laws.

  • Delivering requested content, newsletters, and resources directly to your inbox
  • Personalizing content recommendations based on your interests and browsing history
  • Responding to inquiries, comments, and support requests you submit
  • Analyzing website performance and user behavior to improve content and functionality
  • Sending relevant marketing communications about new content and services you might find valuable
  • Protecting against fraud, security threats, and ensuring compliance with legal obligations
  • Conducting research to better understand audience needs and improve our offerings

Our Commitment to You: We will never sell your personal information to third parties for their marketing purposes. Your data is collected solely to enhance your experience and deliver the content and services you expect from lunareviora.

Information Sharing and Disclosure Practices

We share your information only in limited circumstances necessary to operate our business, comply with legal requirements, and provide services you have requested. We carefully evaluate all third-party relationships to ensure adequate data protection standards are maintained.

Trusted Service Providers and Partners

We engage reputable service providers to assist with email delivery, website hosting, analytics, content delivery, and other operational functions. These providers access personal information only to perform specific functions on our behalf and are contractually obligated to maintain confidentiality and security.

Legal Compliance and Protection Requirements

We may disclose information when required by Australian law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Aggregated and Anonymized Statistics

We may share aggregated or anonymized data that cannot identify you individually with partners, advertisers, or the public to demonstrate trends, measure performance, and support research initiatives that benefit the digital marketing community.

Your Privacy Rights and Control Options

Australian privacy law grants you specific rights regarding your personal information. We respect these rights and provide mechanisms to exercise them through accessible processes. You maintain control over your personal data at all times.

  • Access your personal information we hold and request a copy in portable format
  • Request correction of inaccurate or incomplete personal information in our records
  • Request deletion of your personal information subject to legal retention requirements
  • Receive your data in structured, commonly used format for transfer to another service
  • Object to processing of your information for direct marketing purposes at any time
  • Request restriction of processing under certain circumstances while resolving disputes

To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to all legitimate requests within the timeframes required by Australian privacy legislation.

Data Security Measures and Protections

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices combine technical, organizational, and physical safeguards appropriate to the sensitivity of the information we collect.

Technical Security Controls We Implement

  • Encryption of data in transit using industry-standard SSL/TLS protocols
  • Secure server configurations with regular security updates and patch management
  • Access controls and authentication requirements for systems containing personal data
  • Regular security assessments and vulnerability testing to identify potential weaknesses

Organizational Security Policies and Procedures

  • Staff training on privacy responsibilities and secure data handling practices
  • Limited access to personal information on need-to-know basis only
  • Confidentiality agreements with employees and contractors handling personal data
  • Incident response procedures for addressing potential data breaches promptly

Information Retention Periods and Practices

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on data type and purpose.

  • Account information retained while account remains active and for reasonable period after closure
  • Newsletter subscription data retained until you unsubscribe from communications
  • Contact form inquiries retained for customer service records and quality improvement
  • Transaction records retained for accounting and tax compliance as legally required
  • Marketing preference data retained until consent is withdrawn or contact becomes inactive

After retention periods expire, we securely delete or anonymize personal information so it can no longer identify you individually. Some information may be retained in aggregated form indefinitely for statistical analysis.

International Data Transfers and Safeguards

Some service providers we use may process data outside Australia. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy standards.

  • We use service providers who comply with recognized international privacy frameworks
  • Contractual agreements require overseas recipients to provide comparable privacy protection
  • We assess the privacy laws of destination countries before approving transfers
  • You may contact us to learn more about specific international transfer arrangements

Cookies and Tracking Technologies Overview

We use cookies and similar technologies to enhance website functionality, analyze usage patterns, remember your preferences, and deliver personalized content. You have control over cookie acceptance through browser settings and our cookie management tools.

Categories of Cookies We Utilize

  • Essential cookies required for basic website functionality and security features
  • Performance cookies that help us understand how visitors interact with our content
  • Preference cookies that remember your settings and personalize your experience
  • Functionality cookies that enable enhanced features and personalized recommendations

For detailed information about specific cookies we use and how to manage your preferences, please review our comprehensive Cookie Policy. You can modify cookie settings at any time through your browser or our cookie preference center.

Privacy Policy Updates and Notifications

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We are committed to keeping you informed about how we protect your personal information.

  • Material changes will be prominently posted on our website before taking effect
  • We will notify active subscribers by email about significant privacy practice changes
  • Updated policy effective date will be clearly displayed at the top of this document
  • Continued use of our services after changes indicates acceptance of updated terms

We encourage you to review this Privacy Policy periodically to stay informed about our data practices and your rights. Your trust matters to us, and we remain committed to transparent communication about privacy matters.

Contact Information for Privacy Inquiries

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, we encourage you to contact us. We will respond to all inquiries promptly and work to address your privacy needs.

lunareviora

Level 21, 345 Queen Street, Brisbane, QLD 4000 Australia

Phone Number: +61 8 0383 5000

Email Address: content@lunareviora.com

This Privacy Policy was last updated on October 5, 2025

This policy is effective as of October 5, 2025 for all users